Ensuring accessibility

As a charity dedicated to supporting people living with MCAS, it is important to us that all aspects of our work are as inclusive and accessible as possible.

We believe that everyone should have the opportunity to access the resources on our website and to participate and engage in our events, regardless of their ability and specific needs.


Our Commitment to Accessibility

We use platforms and technologies that support accessibility features, such as screen readers, closed captioning, and audio-only dial-in, ensuring that our events are accessible to individuals with various needs.

Before each event, we conduct testing to ensure that all accessibility features are functioning correctly. We also welcome feedback from participants to improve our accessibility initiatives continually. 


Our website is designed so that everyone can navigate, interact, and engage with content. We've streamlined our website navigation, making it intuitive and easy to find what you need.

Our website is fully operable using just a keyboard, ensuring that individuals with mobility impairments can navigate seamlessly. We've also carefully chosen colour schemes to ensure sufficient contrast, making content readable for users with visual impairments.


Whether it's documents, videos, or interactive content, we want to ensure that everyone can benefit from our resources. You can view our resources here

All of the written resources that are available on our website can be provided in PDF format or printed and sent to you in the post. We can also provide plain-text versions of these resources if needed. Please contact us if you require this service or if we can do anything else to support you in accessing our resources. 

Virtual Sessions

In our virtual sessions, we try to ensure that everyone can participate fully and engage meaningfully. You can view and sign up to our virtual sessions here. We use Zoom, a virtual conferencing platform that allows users to adjust settings to suit them. Zoom also offers a 'dial-in' only option for those who are unable to use a screen. If you would like to be sent information about our events in the post, please get in touch.

Our team is also on standby to provide technical support throughout the sessions.

How you can help

As a charity, we rely on the support of our community to create a more inclusive environment. Here's how you can help:

If you encounter any accessibility barriers during our events, please let us know. Your feedback helps us identify areas for improvement and ensure that our events are accessible to all.

Help us raise awareness about the importance of accessibility by sharing information about our initiatives with your network. Together, we can create a more inclusive community where everyone feels valued and included.

If you are able and willing, could you volunteer to provide tech support at our virtual sessions? Or perhaps you could join our MCAS Voices group, who do a wonderful job reviewing and testing our projects and resources. For more information on how you can get involved, please contact Charise

Get in Touch

If you have any questions or need assistance regarding accessibility at our virtual events, or with any of our support or services, please don't hesitate to contact us

If you prefer/require hard copies of materials and resources, we are happy to provide alternative formats whenever possible. Please reach out to us here

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Sign up to become a Friend of Mast Cell Action so we can keep you up to date on our progress and on how to get involved in our latest campaigns and initiatives. 

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Mast Cell Action relies entirely on the generosity of people like you. Please make a donation now and together we can make a difference to those affected by MCAS.

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