Data protection

Privacy and security

This website is run by Mast Cell Action. We respect your privacy and comply with the Data Protection Act 1998. You are welcome to access our site without disclosing your personal data.

What information do we collect?

If you contact us through our website, we will keep a record of that correspondence. If you have donated to us we may have a record of your address, likewise if you have requested a lapel pin as part of “Become a Friend” we will have your address as well as your e mail address.

How do we use personal information?

We will only use any personal information you send us for the purposes for which you provide it.

If you have signed up to Become a Friend of Mast Cell Action you have agreed that you would like to be provided with news and updates to the contact details you have supplied. If you no longer wish to receive communications please send us a message and we will stop them.

How do we protect personal information?

We will only hold your information for as long as necessary. This information is not shared with any other Organisations. All individuals who have access to your personal data are obliged to respect the confidentiality of this information.

Mast Cell Action has a Data management system which can only be accessed by authorised people in the charity.


Mast Cell Action strives to ensure that the information provided on its official website is accurate at the time of publication, timely, unbiased and useful. We will endeavour to respond to specific questions in a balanced and informative manner.

However the information contained on the site and communicated in responses should not be considered medical guidance or professional advice.

Any communication or material that is sent to the Charity via this site, including any data, questions, comments, suggestions, will not be shared or publicised  but will treated as non-confidential information. Note Mast Cell Action does not want to receive written detailed private medical information or personal details.

Your use of this site constitutes acceptance of these terms and conditions.

Using any of Mast Cell Actions’ content, logos, graphics or photographs without the charities prior written consent is strictly prohibited.

Become a friend

Sign up to become a Friend of Mast Cell Action so we can keep you up to date on our progress and on how to get involved in our latest campaigns and initiatives.

Become a friend


Mast Cell Action relies entirely on the generosity of people like you. Please make a donation now and together we can make a difference for sufferers of MCAS.

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