At Mast Cell Action, the safety and well-being of our community members are paramount. We are committed to creating a safe and supportive environment for individuals living with MCAS and those who care for them. Our safeguarding practices are rooted in compassion, respect, and a firm commitment to protecting those we serve.

Our Commitment

Protection: We are dedicated to preventing harm and ensuring the safety of vulnerable individuals within our community. This includes safeguarding against abuse, neglect, discrimination, and exploitation in any form.

Empowerment: We empower individuals to speak up and seek support if they feel unsafe or if they have concerns about their well-being or the well-being of others. We believe in providing accessible channels for reporting safeguarding concerns and offering appropriate assistance and guidance.

Confidentiality: We respect the confidentiality and privacy of those who come forward with safeguarding concerns. All reports and disclosures are treated with the utmost sensitivity, and information is shared only on a need-to-know basis to ensure the safety and well-being of individuals involved.

Training and Support

Our staff and volunteers undergo safeguarding training to equip them with the knowledge and skills necessary to recognise and respond to safeguarding concerns effectively. In addition to initial training, we are committed to providing ongoing support and resources to our team members to ensure that they feel confident and well-prepared to uphold our safeguarding policies and procedures.

By investing in training and ongoing support for our staff and volunteers, we strive to create a culture of care.

Together, we are committed to upholding the highest standards of safeguarding to ensure the safety and well-being of everyone in our Mast Cell Action community.


We recognise the importance of safeguarding not only the physical well-being but also the mental health and emotional well-being of our community members. Our safeguarding measures extend beyond the prevention of physical harm to encompass the promotion of mental health and emotional resilience.

We are committed to creating a supportive and inclusive environment where individuals feel safe, valued, and empowered to prioritise their wellbeing. 

Contact Us

If you have any questions about our safeguarding policies or if you require support or guidance regarding a safeguarding concern, please don't hesitate to contact us

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Mast Cell Action relies entirely on the generosity of people like you. Please make a donation now and together we can make a difference to those affected by MCAS.

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