Our Commitment

Protection: We are dedicated to preventing harm and ensuring the safety of vulnerable individuals within our community. This includes safeguarding against abuse, neglect, discrimination, and exploitation in any form.

Empowerment: We empower individuals to speak up and seek support if they feel unsafe or if they have concerns about their well-being or the well-being of others. We believe in providing accessible channels for reporting safeguarding concerns and offering appropriate assistance and guidance.

Confidentiality: We respect the confidentiality and privacy of those who come forward with safeguarding concerns. All reports and disclosures are treated with the utmost sensitivity, and information is shared only on a need-to-know basis to ensure the safety and well-being of individuals involved.

Reporting Concerns

If you have any safeguarding concerns or if you believe that someone within our community is at risk of harm, please do not hesitate to reach out to us. You can report your concerns through the following channels:

Email: claire@mastcellaction.org

All reports will be taken seriously and will be handled promptly and confidentially by a member of our team. We encourage open communication and collaboration in addressing safeguarding concerns to ensure the safety and well-being of everyone in our community.

Training and Support

Our staff and volunteers undergo safeguarding training to equip them with the knowledge and skills necessary to recognise, respond to, and prevent safeguarding concerns effectively. In addition to initial training, we are committed to providing ongoing support and resources to our team members to ensure that they feel confident and well-prepared to uphold our safeguarding policies and procedures.

By investing in training and ongoing support for our staff and volunteers, we strive to create a culture of vigilance, accountability, and care.

Together, we are committed to upholding the highest standards of safeguarding to ensure the safety and well-being of everyone in our Mast Cell Action community.

Wellbeing

We recognise the importance of safeguarding not only the physical well-being but also the mental health and emotional well-being of our community members. Our safeguarding measures extend beyond the prevention of physical harm to encompass the promotion of mental health and emotional resilience.

We are committed to creating a supportive and inclusive environment where individuals feel safe, valued, and empowered to prioritise their wellbeing. You can access all of our virtual sessions here.

By prioritising well-being safeguarding, we aim to promote resilience, self-care, and overall well-being among our community members, ensuring that everyone has the resources and support they need to thrive.

Contact Us

If you have any questions about our safeguarding policies or if you require support or guidance regarding a safeguarding concern, please don't hesitate to contact us. Your safety and well-being are our top priorities, and we are here to support you every step of the way.

Thank you for your commitment to safeguarding and for being an integral part of our Mast Cell Action community.